Thursday, March 1, 2012

How do you use a FarEas Tone VOIP adapter to call Taiwan? I just brought it back and can't get it to work...


How do you use a FarEas Tone VOIP adapter to call Taiwan? I just brought it back and can't get it to work...?
Do I connect to my router? Directly to the modem? Do I use the WAN or LAN outputs from the device? Do I need to reset anything on my internet/router settings? I only have instructions in Mandarin, and I don't read/speak a bit!
Other - Hardware - 1 Answers
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When hooking up any VoIP adapter, it is a must to have the User Manual (in a language you understand). There are many configuration inputs required to configure a VoIP adapter with BYOD VoIP services (bring your own device). The only time you wouldn't need the user manual is if the VoIP ATA (analog telephone adapter) is "preconfigured" with only 1 service provider, and you have already paid for VoIP service with that provider. In this case, they pre-configure it for you in advance. In this case, it should be "plug and play". Whether it needs to be behind a router or in front of the router just depends on whether the ATA has its own built-in NAT-Router. If it has built-in NAT-Router, then it should be connected directly behind the Internet Modem on the WAN side, then your network router can be connected to the LAN side of the ATA. If it doesn't have a built-in NAT-Router, then it of course needs to be placed behind your existing NAT-Router. In this case, your NAT-Router will need to be configured to Port-Forward or Port-Trigger the appropriate SIP VoIP ports required to enable VoIP packets to pass without being blocked by the Firewall. You need your manual to determine this info. Typically, SIP VoIP requires ports 5060-5061 UDP to be forwarded from router. It also required RTP (Real Time Protocol) ports to be forwarded. Which ones depends on your ATA requirements, but typically can be in the port range of 10,000 - 20,000 UDP. A good resource for learning about the basics of VoIP and port forwarding can be found on CQVoIP.net website and blogs.